{% extends 'layout.html.twig' %} {% block content %}

Call {{ intervention.reference }} of {{ intervention.systeme.client.nom }} on {{ intervention.systeme.nom }} {%if intervention.systeme.orderbstef != null %}Order BST France: {{ intervention.systeme.orderbstef }} {% endif %} Type: {{ intervention.systeme.type }} SN/ASO: {{ intervention.systeme.numero }}

Call info:
customer {{ intervention.systeme.client.nom }} {%if intervention.statutc=='SERVICE_INSTRUCTION'%}Operators services instructions{% endif %} {%if intervention.statutc=='INSTALLATION'%}Operators services instructions{% endif %} {%if intervention.statutc=='INTERVENTION'%}Operators services instructions{% endif %}
system name {{ intervention.systeme.nom }} {%if intervention.statutc=='SERVICE_INSTRUCTION'%} {{ intervention.serviceinstruction| nl2br }}{% endif %} {%if intervention.statutc=='INSTALLATION'%} {{ intervention.serviceinstruction| nl2br }}{% endif %} {%if intervention.statutc=='INTERVENTION'%} {{ intervention.serviceinstruction| nl2br }}{% endif %}
Acceptance doc. generation {{ intervention.acceptance }}
Teamviewer {{ intervention.systeme.idtv }}
Reference {{ intervention.reference }}
CallType {{ intervention.statutc }}
Severity {%if intervention.statutcallseverity=='--'%} {{intervention.statutcallseverity}} {% endif %} {%if intervention.statutcallseverity=='LOW'%} {{intervention.statutcallseverity}} {% endif %} {%if intervention.statutcallseverity=='MED'%} {{intervention.statutcallseverity}} {% endif %} {%if intervention.statutcallseverity=='HIGH'%} {{intervention.statutcallseverity}} {% endif %}
ASSIGN TO {{ intervention.intervenant }}
Datecall {% if intervention.dateCall %}{{ intervention.dateCall|date('d/m/Y H:i') }}{% endif %}  
Original reason customer problem {{ intervention.raison| nl2br }}  
Action(s) {{ intervention.action| nl2br }}  
Solution {{ intervention.solution| nl2br }}  
Upgraded VERSION application {{ intervention.versioninterupgrade }}  
Upgrade version from maintenance report {{versionMaintUpgrade}}
Start date of visit {% if intervention.dateVisite %}{{ intervention.dateVisite|date('Y/m/d-H:i') }}{% endif %}  
End date of visit {% if intervention.dateendinter %}{{ intervention.dateendinter|date('Y/m/d-H:i') }}{% endif %}  
Remark {{ intervention.commentaire| nl2br }}  
TICKET STATUT {{ intervention.statut }}  
Createdby {{ intervention.createdBy }}  
Createdat {% if intervention.createdAt %}{{ intervention.createdAt|date('Y/m/d') }}{% endif %}  
Updatedby {% if intervention.updatedBy %}{{ intervention.updatedBy }}{% endif %}  
Updatedat {% if intervention.updatedAt %}{{ intervention.updatedAt|date('Y/m/d') }}{% endif %}  
Private Note(not visible on report) {{ intervention.privatenote| nl2br }}  
CUSTOMER ORDER {{ intervention.customerorder }}  
BILLING NUMBER {{ intervention.billingnum }}  
Date Charging {% if intervention.dateBilling %}{{ intervention.dateBilling|date('Y/m/d') }}{% endif %}  
SERVICE PRICE {{ intervention.price }} € HT  
TOTAL PRICE TO BILL {{ intervention.totalprice }} € HT  
CHARGING STATUT {{ intervention.statutcharging }}  

ATTACHED CALL'S FILE(S) {% for i, imageIntervention in intervention.imageIntervention %} {{ i != 0 and i % 5 == 0 ? "" : "" }}
{{imageIntervention.nom}}
{% endfor %}

Save files
Edit the call
Back to system
Back to customer
Back to open call
Back to billing calls Generate PDF {% endblock %}